News

Top 10 operations and maintenance roles across Australia's 18 rail networks

Published: 11 Mar 2025

Many similar but differently names roles, with varying competencies, training and assessments mean that operating across multiple rail networks in Australia is highly complex and costly.

To help harmonise skills and support a more mobile workforce at lower cost, the National Rail Action Plan has identified rail’s top 10 operations and maintenance roles across Australia’s 18 rail networks. We have also grouped them together with their most frequently used titles.

It’s an important step towards simplifying nationally recognised competencies to support the large rail investments happening across the country.

The NTC has compared data from Australasian Railway Association (ARA) Rail Industry Worker (RIW) Program and the REMSMART platform. As well as the Australian and New Zealand Standard Classification of Occupations (ANZSCO) which is used to organise and analyse job statistics.

Our analysis reveals many differences between ANZSCO classifications and the role titles commonly used by industry. As well as a lack of recognition of many emerging rail roles, particularly in the information and communications technology, digital and engineering space.

Getting greater commonality of job titles and responsibilities will reduce the burden on workers, improve safety and drive down costs and time lost to retraining. It will make it simpler and easier for workers to move across networks, improving workforce portability and expanding our national rail skills base.

A harmonised data base will also improve forecasting and workforce planning. So, industry can better identify and respond to rail skills shortages.

Read the Rail Operations and Maintenance Roles: Top 10 Role Analysis Working Paper here.

You can find out more about the NTC's work harmonising skills here

Null