Senior staff profiles
Paul Retter AM – Chief Executive
Paul Retter commenced as Chief Executive and Commissioner of the NTC on 8 July 2013.
Paul has extensive knowledge of transport and logistics, having held the position of Executive Director of the Office of Transport Security (OTS) at the Department of Transport and Regional Services from 2006-13. In this position, Paul was responsible for OTS' work within the framework of the National Counter-Terrorism Plan to provide strategic leadership and national consistency in transport security; set and enforce a preventive security framework for the aviation, maritime and oil and gas sectors and work with state and territory governments to implement effective and consistent preventive security measures in surface transport.
Prior to joining OTS, Paul was a senior member of the Australian Defence Force, where he was responsible for developing and progressing land based military capability requirements to government. His other defence appointments between 2001 and 2004 included appointment as the Deputy Force Commander of the UN Peacekeeping Force in East Timor, and as Army's Director General of Preparedness and Plans.
Paul was appointed a Member of the Order of Australia in 2006 and awarded the Australian Security Medal (Australian Security Industry Award) for Conspicuous Service in 2012.
Michelle Hendy – Chief Planning Officer
Michelle Hendy is the NTC’s Chief Planning Officer and is responsible for leading the NTC’s Strategy, Monitoring and Review functions. Michelle works closely with NTC’s stakeholders to identify Australia’s current and emerging transport challenges and opportunities. This information is then used to develop an extended pipeline of national transport policy reforms to improve Australia’s transport productivity, safety, regulatory efficiency and environmental outcomes.
Prior to joining the NTC, Michelle led multi-disciplinary and specialist teams to deliver organisational transformational change programs introducing new strategies, frameworks, operating models and processes. She has developed, implemented and evaluated public policy, strategy and plans, and managed complex portfolios, programs and projects.
In particular, Michelle has been at the forefront of portfolio management within the Australian transport and roads sector.
Michelle led key policy, strategy, program and project leadership advisory roles within the transport, finance, oil and gas, and education sectors for all levels of government and private companies in both Australia and the United Kingdom.
Geoff Allan – Chief Operating Officer
Geoff Allan is the NTC’s Chief Operating Officer responsible for overseeing NTC’s work program. He has experience in regulatory reform and performance management, working in senior roles at Queensland Corrective Services, Sport and Recreation, Environmental Protection Agency and as a ministerial Chief of Staff.
Geoff spent more than a decade working in transport and infrastructure roles in Canberra and Brisbane, including the Commonwealth Department of Housing and Regional Development, Transport and Regional Services and the Queensland Department of Transport.
Geoff has a long professional and academic interest in transport and matters related to the built environment. He has a PhD in Public Administration, a Master of Social Science and a Bachelor of Regional and Town Planning.
Graham Giannini – Chief Corporate Officer
Graham Giannini is the NTC’s Chief Corporate Officer and is responsible for leading the NTC Corporate Services team, made up of Finance, Human Resources, ICT & Information Management, Public Affairs & Communication and the Commission Secretariat. Corporate Services works closely with internal and external stakeholders to build or improve organisational capabilities and to maintain an effective system of governance and compliance.
Prior to joining the NTC, Graham’s career has been centred on designing and delivering major organisational transformation change programs, either through senior executive roles or as a consultant.
Graham has a Bachelor of Economics, Graduate Diploma Strategic Marketing, Graduate Diploma Securities Industry, and has completed the Graduate Diploma Company Directors Course.
Paul Davies – Project Director, Maintenance
Paul Davies is the Project Director for the NTC’s Reform Maintenance program. The program covers review and refinement of national and model laws to keep them contemporary, and to balance community, jurisdictional and industry needs.
Paul has significant capability in policy analysis and development, gained through a variety of environmental, energy and transport policy roles in the Commonwealth and South Australian governments. Paul’s experience includes collaborating with industry, community and government stakeholders to develop and deliver transport policy and projects in state, national and international forums, as well as implementing national policy at the jurisdictional level.
Paul has a Bachelor of Engineering with First Class Honours and an Advanced Diploma in Government Management.
Jeff Potter – Project Director, Productivity and Safety
Jeff Potter is Project Director of Productivity and Safety and leads reform projects to deliver improvements in the safety productivity and efficiency of the road network.
Jeff has had extensive experience in developing and implementing road safety policy and safety programs relating to driver behaviour, particularly drink and drug driving, roadside drug testing, speed countermeasures and heavy vehicle safety. He has also spent several years working on rail level crossing safety.
Jeff is a member of the Australasian College of Road Safety, the International Council for Alcohol, Drugs and Traffic Safety and the Royal Australian Chemical Institute.
Jeff has held positions in VicRoads responsible for road safety research, program and statistical analysis and road user behaviour. He also contributed to the development of road safety legislation in Victoria.
Neil Wong – Project Director, Strategy, Monitoring and Review
Neil Wong is Project Director, Strategy, Monitoring and Review. Neil’s past work for the NTC has included work on the discussion paper, Carbon Emissions from New Australian Vehicles, the Freight in a Carbon-Constrained Economy discussion paper and engine brake noise reform.
Neil has also developed regulatory reforms across the safety and compliance areas. This includes the speeding heavy vehicle reform, the accreditation review, and parts of the fatigue reform.
Prior to joining NTC, Neil worked in state government in a variety of science and policy roles. He holds a doctorate in Chemistry from Monash University.
Marcus Burke – Project Director, Heavy Vehicle Compliance and Technology
Marcus Burke is the Project Director for Heavy Vehicle Compliance and Technology. He is responsible for projects related to the ongoing review and development of the Heavy Vehicle National Law, as well as the policy and legal framework related to new and emerging transport technology. Marcus joined the NTC in 2011 and has worked on a number of transport technology projects, including telematics and cooperative intelligent transport systems.
Previously Marcus worked in the private sector and has extensive experience in product management and consulting in the area of compliance and risk management.
Marcus has a combined Bachelor of Law /Science from the University of Melbourne and a Masters in Diplomacy and International Trade from Monash University.
Ramon Staheli – Project Director, Pricing
Ramon Staheli is Project Director Pricing and oversees the NTC’s pricing work, including annual adjustments and determination of heavy vehicle charges.
Ramon has strong experience in pricing, market design and regulatory economics which he gained in the electricity industry, as a consultant and in the public sector. Recent roles include Senior Market Regulatory Advisor for Mighty River Power (one of New Zealand’s largest electricity generators) and Pricing and Planning Manager for Mercury Energy (a large New Zealand electricity retailer). He was also responsible for providing a range of strategic market design and operation advice to electricity market governance bodies, such as when he was a senior economist with the Energy Market Company in Singapore and as Team Leader Wholesale Market Design with the Marketplace Company in New Zealand. Ramon was also previously an analyst with the New Zealand Treasury, where he was responsible for providing advice on a wide range of transport issues.
Ramon has a Bachelor of Management Studies with First Class Honours in Economics from the University of Waikato, Hamilton, New Zealand.
Ron Grasso – Director, Public Affairs and Communication
Ron Grasso is the Director of Public Affairs and Communication. Ron oversees the NTC’s strategic communication and stakeholder engagement function. Under Ron’s leadership, the public affairs team is responsible for optimising the NTC’s reach and communication effectiveness across varying audiences, via multiple channels, and assisting the organisation in delivering on its alignment and reform priorities.
With a well-established reputation across multiple strategic communication disciplines – including, corporate communication; internal communication; and government affairs – Ron has extensive private sector experience, leading multi-disciplinary teams in delivering major strategic projects for several global multinational firms within the transport/automotive, agriculture and construction sectors.
Ron is also a former Board member of the Truck Industry Council and the Tractor and Machinery Association, and has occupied key roles on strategic standing committees of the Federal Chamber of Automotive Industries and Gas Energy Australia. Ron holds a Bachelor of Business and a Masters in Commercial Law from Monash University.Last Updated: 21/9/2017